CONTACT

General enquiries

hi@clayweek.nz

General enquiries

hi@clayweek.nz

General enquiries

hi@clayweek.nz

General enquiries

hi@clayweek.nz

@nelson.clay.week

#nelsonclayweek

Arts Council Nelson
Refinery Arts Space
114 Hardy St, 7010
Nelson, NZ

FAQS

What can I expect to see and do at the Clay Week?

So much! Take a look at both our Workshops page and What's On page.

What is this all about?

Clay Week is a chance for Aotearoa's amazing clay community to come together to learn, connect and celebrate clay with the Nelson community!

When and where is the clay festival taking place?

Between September 28th and October 4th this year (2024) with events and workshops being held across the Nelson Tasman region with most of our events walking distance from the Nelson CBD.

Is the clay festival suitable for children?

For the most part, the festival is designed for practitioners, but children are most welcome to check out Potters Square at the top of Trafalgar Street where we'll have clay tables and activities there for them. Plus our mate Jennie Bate is running two special kids workshops.

Are there any workshops or demonstrations? How do I participate?

There will be heaps of free to attend demonstrations on-stage at Potters Square and tickets to over 25 workshops are available on our Workshops page.

How do I get tickets to the clay festival?

Check out our Workshops page to see what's available and then book through our ticketing agent EventFinda.

Can I purchase clay artwork or supplies at the festival?

On Saturday the 28th The Potters Market will feature ceramic artists from around the country and while we don't have supplies available we highly recommend you pop in to see our good mate and sponsor Steve Robertson at Nelson Pottery Supplies while you're in town!

Is there parking available at the festival venue?

For the most part there is no parking available for our venues. We have however strived to make our festival walkable from the Nelson CBD.

Are food and drinks available at the clay festival?

Not through the festival but there are a number of fantastic cafes and restaurants around Nelson.

Is the clay festival accessible for people with disabilities?

While we strive to make Clay Week as inclusive as possible, unfortunately a few of our venues are not accessible. Nelson Community Potters, Kiln Studio & Frost and Fire Studio are not what we consider accessible. The Suter Art Gallery, NMIT and Potters Square will be accessible. Events held at Kiln Studio downstairs will also be accessible.

Can I volunteer or exhibit my own clay creations at the festival?

Yes! We warmly welcome volunteers - please go to our 'Get Involved' page.

There are exhibition and street frontage showcase opportunities available, however these need to be organised well in advance. Contact us to check availability.

There is an opportunity to display and sell your clay creations at the Potter's Market. Please reach out if you'd like to be involved.

Are there nearby accommodations for visitors travelling from out of town?

Plenty! But remember it's the first week of the school holidays, so don't leave it too late!

How can I stay updated on any changes or announcements regarding the clay festival?

The best way will be to follow us on Instagram or signing up to our email list.

I've missed out on tickets to the workshops I wanted! What now?

Sorry you missed out! Please send an email to hi@clayweek.nz and let us know which workshops you missed out on. If it's possible and we can add another session you'll be the first to know.

Privacy Policy

Why are we collecting your information?

Your contact information is collected and held by Clay Week. The information is used only to send you information about Clay Week and related arts events (and may be disclosed to third-party contractors and service providers of Clay Week solely for such purposes).

We will not sell, trade or rent your personal information to others without obtaining your consent unless required to do so by law.

You are entitled to have access and/or request corrections to your held information. This request must be in writing and mailed to the PO Box number provided below. If you do not wish to receive communications from us in the future, please contact Clay Week or mail your request to Nelson Clay Week, PO Box 566, Nelson. 7040, New Zealand.

You can also automatically unsubscribe from our email newsletter at any time by selecting unsubscribe.

Refund Policy

We understand that sometimes plans change, and we want to ensure a fair and transparent process for all attendees of our festival. Please review the following refund policy:

  1. Refund Eligibility:
    • Full refunds minus booking fees will be issued for cancellations made up to four weeks before the scheduled workshop or event.
    • Cancellations made between two and four weeks before the event will be eligible for a 50% refund.
    • Cancellation requests made within two weeks of the event will not be eligible for a refund.
  2. Cancellation by Attendees:
    • Attendees must notify us of any cancellation requests within the designated refund period.
    • Cancellation requests made outside of the refund period will not be eligible for a refund.
  3. Cancellation by Festival Organisers:
    • In the unlikely event that a workshop or event is cancelled by the festival organisers, attendees will be notified promptly.
    • Refunds for cancelled workshops or events will be processed automatically, and attendees will have the option to receive a full refund or transfer their registration to another available workshop or event.
  4. Refund Processing Time:
    • Please allow up to five working days for refunds to be processed and reflected in your account.
  5. Contact Information:
    • For refund requests or further assistance, please contact hi@clayweek.nz with your registration details.

By registering for our festival, attendees acknowledge and agree to abide by the terms of this refund policy. We strive to provide a positive and enjoyable experience for all participants and appreciate your cooperation and understanding.

Clay Week reserves the right to update or modify this refund policy. Any changes will be effective immediately upon posting on our website or other official channels.

Keep in the loop

We regularly post updates, important changes and related content on our Instagram so follow us to keep up to date!

Arts Council Nelson proudly presents Clay Week in association with Kiln and thank our valued sponsors.

Our Sponsors